Recent Posts

Are Most Managers Bad Listeners?

The Art of Listening for Impactful Leadership

When you think of the traits that define a good leader, does your list include listening? If it doesn’t, it should. If you learn to develop and improve your ability to listen, you’ll likely …

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Do You Know What Your Customers Really Want?

Learn from Cornell Hotel Experts how to determine what customers really want and how to deliver it to them in ways that build trust and exceeds expectations.
Here’s What Most Companies Get Wrong About Service

As we enter an age of experiential …

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Ten Tips to Power Up Your Presence

Learn ten tips for how to power up your personal presence in the workplace and increase your awareness of the image you project.
Are you projecting your best self at work?

As anyone with even a rudimentary understanding of communication knows, our …

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What Makes a Great Startup Idea

Bradley Treat is the type of guy that carries several business cards. He teaches entrepreneurship at the Johnson School at Cornell and at Ithaca College. He’s involved in the startup incubator Rev: Ithaca Startup Works. And he was also the …

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How to Plan and Prepare for Organizational Change

The Greek philosopher Heraclitus said that “the only thing that is constant is change”. This is true both in life and in business. Organizational changes are inevitable. It’s how we handle them that matters.

As part of eCornell’s Women in Leadership …

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Want Better Data? Build from the Bottom Up.

At Cornell University’s Center for Hospitality Research, one of the main aims is to make research available in a digestible format for those in the hospitality and service industries. A large part of that work involves helping the industry not …

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Women are “Bossy” and Men are “Decisive”

What Gender Stereotypes Really Mean in the Workplace and How to Overcome Them

Susan Fleming is a senior lecturer at the Cornell School of Hotel Administration, specializing in entrepreneurship and women in leadership. She’s a veteran of Wall Street and no …

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Here’s How to Make Innovation Real

There’s a wealth of information on innovation out there, but how can you turn all the theories into action?

Professor Neil Tarallo, a senior lecturer at Cornell’s Hotel School, focuses on how to foster innovation within the workplace in his most …

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Does Your Environment Impact What You Eat?

How to Improve Healthy Eating and Active Living in Rural Communities

America is in the grips of an obesity epidemic. While it may be tempting to lay the blame on personal choices, the reality is much more complicated. It’s hard to …

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Why It’s So Hard to Say ‘No’

Exploring social perceptions in the workplace

Imagine that your phone has just died but you have a very important call to make. Would you be comfortable approaching a stranger and asking to use their phone? How many people do you think …

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Building Digital Brands with Analog Products

Here’s How Today’s Hottest New Companies Actually Disrupt

Micah Rosenbloom, managing partner at Founder Collective in San Francisco, knows a thing or two about bringing digital ideas to the analog world. The Cornell grad started the 3D scanning company Brontes, which …

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