How to Write Market Positioning Statements

Your organization is gearing up to launch a new product or service, or enter a new market. You’re on the marketing team. You’re familiar with the details of these new endeavors; you know your customers. Where do you start? (The following …

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Asking the Right Questions is Your Smartest Investment

The success of any organization—whether private corporation or philanthropic foundation—begins with a clear understanding of customers and their needs. If you want to make an impact in your organization, regardless of your current role, this knowledge is essential. How can …

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Segment Customers to Increase Leads, Sales, and Satisfaction

Global Hospitality Group Partners with Cornell for Scalable, Ivy League Professional Development

eCornell announced today that it has been selected by the acclaimed Batali & Bastianich Hospitality Group (B&BHG), an industry leader in hospitality, to provide an online professional development program …

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Using the Three Cs to Create Value for Your Customers

Marketing often seems like an overwhelmingly confusing proposition, but really it’s quite simple. At its core, the marketplace can be distilled to its three core elements – your company, your competitors and the customers. You may recall Omhae’s Three Cs …

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What is a Brand?

So, the end result of STP (Segment, Target and Position) is the brand. An effective brand speaks to the consumer without “saying” anything. So, what is a brand exactly? There are as many definitions of brand as there are brands. Ohio …

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