— Experts from Cornell Institute for Healthy Futures broaden ways to do well by doing good. —
In the United States, an aging population is living and working longer, while many adults struggle with lifestyle diseases and stress over money, safety, …
— Free program connects services, training to local economy —
The nonprofit STRIVE New York has broadened its impact on urban youth unemployment by partnering with eCornell and local city organizations to launch Serve UP Harlem, an initiative to prepare 18- to 24-year-olds for career paths …
Centerplate today announced the training of its entire leadership team through Cornell University’s Service Excellence On-Demand Training program. Centerplate’s management team successfully completed the eight Service Excellence lessons, and then a multi-day capstone session in Nashville, TN featuring hospitality industry …
Cornell University’s School of Hotel Administration and eCornell have launched new on-demand training in service excellence targeting front-line employees. The training consists of eight online lessons, all of which are available 24/7, and is complemented by a Workshop Guide to …
Recently, Pinterest launched an analytics dashboard for businesses, which gives brands the ability to more closely monitor their presence on the platform. If you haven’t started using Pinterest, it is a pinboard-style photo-sharing website that allows users to …
Today’s hotel visitors have never been more connected. With multiple devices and countless online resources to consult during each phase of the guest lifecycle – from the point they make their booking decisions to well after they check-out – travelers’ …
Learn the merits and drawbacks of five price positioning strategies and use our price positioning worksheet to experiment with your own pricing strategy.
The Internet has dramatically changed hospitality pricing. Its speed and transparency have removed most barriers between customers and …
The purpose of the Uniform System of Accounts for the Lodging Industry, or USALI, is to establish a uniform set of accounting guidelines for the lodging industry. A new edition is released every 10 years to keep pace with an evolving business environment and to …
Three of the hotel industry’s most creative and forward-thinking marketers joined eCornell for a live YouTube summit on hotel marketing in February, 2015. Access the video below.
ReviewPro’s Josiah Mackenzie, HeBS Digital’s Mariana Mechoso Safer, and hospitality marketing consultant and HSMAI …
An Ivy League professor, a leading hotelier and a reputation management executive walk into a bar…
Cornell’s Bill Carroll, citizenM’s Michael Levie and ReviewPro’s RJ Friedlander joined forces on for a live, in-depth discussion on hotel guest experience, online reputation and how …